At Qualvation, we provide software solutions, including mobile applications and enterprise solutions. As our services are digital in nature, this Shipping and Delivery Policy outlines how we deliver our products and services to customers.
1. Digital Product Delivery
- Our software solutions, mobile applications, and enterprise products are delivered digitally.
- Upon successful payment confirmation, users will receive an email with access credentials, download links, or instructions on how to access the service.
- Delivery timelines may vary based on the scope and nature of the project.
2. Service Activation
- Subscription-based services are activated immediately upon successful payment unless otherwise specified.
- Custom development projects and enterprise solutions will have their delivery timelines communicated on a case-by-case basis.
- Any delays due to unforeseen circumstances will be communicated promptly to the user.
3. Payment Confirmation
- Payments are processed through Razorpay, and confirmation is required before access is granted.
- If payment confirmation is delayed, service activation or product delivery may be affected.
4. Non-Delivery Cases
- In rare cases where users do not receive their purchased service or product, they should contact us at sales@qualvation.in with transaction details.
- If there is an issue with email delivery, users are advised to check their spam folder or whitelist our domain.
5. Changes to this Policy
- We reserve the right to modify or update this Shipping and Delivery Policy at any time.
- Continued use of our services constitutes acceptance of the updated policy.
6. Contact Information
For any questions or concerns about this policy, contact us