+91 761 911 7427
sales@qualvation.in
Qualvation Software Services LLP

At Qualvation, we strive to provide the best software solutions, including mobile applications and enterprise solutions. This Cancellation and Refund Policy outlines the terms related to cancellations and refunds for our services.

1. General Policy

  • By purchasing our services, you acknowledge and agree to this Cancellation and Refund Policy.
  • Refunds and cancellations are subject to the conditions mentioned in this policy.

2. Cancellation Policy

  • Users may request to cancel their subscription or service by contacting us at sales@qualvation.in.
  • Cancellation requests must be made at least 10 business days before the renewal date for subscription-based services.
  • One-time service fees, including software development costs, customization charges, or setup fees, are non-refundable.

3. Refund Policy

  • Refunds will be processed based on the following conditions:
    • If the service has not been delivered, a full refund may be issued.
    • If the service is partially delivered or in progress, a partial refund may be considered at the discretion of Qualvation.
    • If the service has been fully delivered, no refund will be issued.
    • Payments made through Razorpay are subject to their terms and conditions, and transaction fees may be non-refundable.

4. Exceptions

  • No refunds will be issued for delays or failures due to incorrect information provided by the user.
  • Any third-party fees (including Razorpay transaction fees) are non-refundable.
  • Refunds are not applicable for promotional or discounted services.

5. Refund Processing

  • Approved refunds will be processed within 10 business days after confirmation.
  • Refunds will be credited back to the original payment method used at the time of purchase.
  • Users will receive an email notification once the refund has been processed.

6. Changes to this Policy

  • Qualvation reserves the right to update or modify this Cancellation and Refund Policy at any time without prior notice.
  • Continued use of our services after modifications constitutes acceptance of the updated policy.

7. Contact Information

For any questions related to cancellations or refunds, please contact us